Integration of legacy systems with a BizTalk Adapter for Salesforce.com

A BizTalk Server solution

“We needed to provide our police officers in the field with better access to critical law enforcement data located at headquarters.”

Challenge

The Sales Department at Illumina, Inc. (NASDAQ: ILMN) had been using Salesforce.com for customer relationship management. However, much of their legacy data resided in systems that were not integrated with Salesforce.com.

The IT Department was tasked with finding a way to integrate the legacy data into Salesforce.com via the AppExchange web service. In order to prevent delays, the company needed a reliable third-party vendor to provide the software adapter necessary to resolve this integration challenge.

Solution

Illumina selected TwoConnect’s Microsoft BizTalk Server Adapter for Salesforce.com to accelerate their integration and seamlessy connect their legacy data to their Salesforce.com application.

TwoConnect developed the BizTalk Server Adapter prototype to improve Ilumina's integrate legacy data into Salesforce.com using the AppExchange web service. TwoConnect ensured that the prototype runs smoothyly on Illuminia servers under all scenairos. The solution also ensures that the TwoConnect adapter will remain compatible with future versions of BizTalk Server and Salesforce.com.

Results

Today, TwoConnect’s BizTalk Server Adapter prototype is running smoothly on Illumina servers under all user scenarios.

Illumina’s employees now have access to critical business data at their fingertips that was perviously unvailable or difficult to access resulting in higher ROI and increased efficiency and productivity.